Policies & Procedures
By booking a session with mckatephotography you agree to these policies & procedures.
Rescheduling/
Cancelation
General
Mckatephotography reserves the right to reschedule any session due to photographer illness, personal emergency, or inclement weather. If a session cannot be rescheduled due to photographer cancellation, mckatephotography will refund your paid session fee.
Clients reserve the right to reschedule a session one (1) time at no additional fee if mckatephotography is contacted 7 days before the scheduled session.
If a client needs to reschedule within 7 days of the scheduled session it will be a $20 rescheduling fee.
Clients can reschedule their session within 6 months of the originally scheduled session date.
Clients may only reschedule sessions up to 2 times.
There will be a 50% non-refundable retainer for ALL packages. (This ensures safety for my business, time is precious.)
All packages must be paid for in full one week before booking in which you will receive an invoice.
Mckatephotography will not reserve any date and time for a session unless the session retainer has been received and all contracts/model releases have been signed.
Once a session has been performed your session fee is non-refundable, this covers that mckatephotography has invested her time and skills into your session.
If you are late for a session I will use the remainder of the time we have to try to capture the best photos. If you are late and miss the entire session your payment will be forfeited & you cannot reschedule unless you pay for another session.
Gift cards can only be redeemed for photo sessions and not print packages.
For add-ons we require that at the time of the ordering session these are paid in full, no order will be designed or submitted until paid in full. Online galleries, social media sneak peeks & blog posts will not be posted until all payments are made.
Mckatephotography will provide your photos ready to view and order within 2-3 weeks.
Online galleries will be available for 30 days if more time is needed there will be a fee of $10 per month to keep your photos in the online gallery.
If your gallery has expired and removed after 30 days, the gallery can be reuploaded for an additional 30 days for a fee of $20. Reuploads of galleries are only valid for 6 months from the date your original gallery was received.
All additional items purchased will be delivered together. Please allow 4-6 weeks for all product add-ons to be delivered.
Personal cameras are not allowed during your session unless the photographer is clearly in all images taken and/or shared on social media with photography credit.
Digitals
Mckatephotography provides prints and products that are color corrected & calibrated to print EXACTLY as we see on our computer monitor.
Any digital photos you see (on our website, blog, social media sites, or that have been provided directly to you) may vary from their intended appearance, depending on your computer's monitor and settings.
Mckatephotography cannot guarantee the results or quality of prints made by clients or by clients' chosen labs. For consistent, quality results please purchase your prints directly from Mckatephtography
Digital files purchased or provided are for personal archival purposes. We include a print release for photographic prints only, in sizes 8x10" and smaller.
Digital files may NOT be used to make your own albums, canvases, or any other photo products, without mckatephotography's written permission.
Please back up all digital copies of your photographs. We recommend an external hard drive or flash drive.
Mckatephotography will make every effort to retain your files for up to 6 months from the date of your session. All print orders made by you or family members should be placed during this period.